Amazon API Connection Codes

If you encounter a problem connecting to the Amazon API, refer to this list of error code messages and solutions.

Error Code: AccessDenied or AccessDeniedAwsUsers

This error usually occurs when the access key provided is not registered with Products Creators API or the credentials being used are AWS credentials.

Solution

To solve this error, visit the Amazon Associates Central and easily create API keys using our guide.

Error Code: InvalidAssociate

This error occurs when the access key is not mapped to the primary of any approved associate store.

Solution

To solve this, you must visit your Amazon Associates Central for the requested marketplace to ensure the API keys are linked to your account.

Error Code: IncompleteSignature

This error occurs when the components of the signature are not provided with the request or when the request does not include all required elements.

Solution

Make sure the authorization header includes the correct credential key and the request date.

Error Code: InvalidPartnerTag

This error occurs when the partner tag value is invalid or not in the request.

Solution

To solve this, visit the associate central for the requested marketplace or network to ensure the tracking ID is correct.

Error Code: InvalidSignature

This error occurs when a component of the signature is invalid. 

Solution

To solve this, check your credentials to ensure it is correct before submitting again.

Error Code: TooManyRequests

This error occurs if the requests to which Product Creators API is being hit are too high. The request is usually denied due to request throttling.

Solution

To solve this, verify the number of requests made per second to the Amazon Product Creators API.

Error Code: RequestExpired

This error occurs because each request is signed with a signature. The signed requests are valid for 15 minutes. After that, the requests expire, and new signatures are supposed to be generated before requesting again.

Error Code: InvalidParameterValue or MissingParameter

This error occurs when any input parameter for the request is invalid or missing. 

Error Code: UnknownOperation

This error occurs when the requested operation is invalid.

Solution

To solve this, verify if the operation name is typed correctly.

Error Code: UnrecognizedClient

This error occurs when a client is not authorized to request Product Creators API.

Solution

Ensure you meet the Amazon Creators API requirements before requesting credentials.